AI-powered customer support

Not a chatbot.
A support team.

Castro answers your customers' questions instantly, around the clock. Train it in minutes, embed it in seconds — no hiring, no handoffs.

Get started free See how it works
No credit card required
Live in under 5 minutes
Cancel anytime
castro.chat — dashboard
Live
Chat logs
What's your return policy?
AI: We offer 30-day returns on...
Do you ship internationally?
AI: Yes! We ship to over 40...
Can I change my order?
AI: If your order hasn't shipped...
Discount for students?
AI: Great question! We do have...
🏰
Hi there! I'm here to help. What can I do for you today?
What's your refund policy?
U
🏰
We offer a full 30-day money-back guarantee. If you're not happy, just reach out and we'll sort it — no questions asked.
How do I actually start a refund?
U
🏰
Head to your account dashboard and click "Orders", then select the order and hit "Request refund". It usually processes within 3–5 days.
Type a message...

Trusted by businesses who value their time

Shopify stores SaaS founders Agencies E-commerce brands Consultants
How it works

Up and running
before lunch

Three steps from sign up to a live chatbot on your website. No developer, no agency, no waiting.

01

Train your bot

Paste your URL and Castro scans your site automatically, or paste in FAQs and policies directly. Claude condenses it into a sharp knowledge base.

02

Embed the widget

Copy a single line of code and paste it into your site. Works on Webflow, WordPress, Shopify, or any custom HTML — no plugins needed.

03

Let it run

Castro handles questions around the clock. When it can't answer, it alerts you instantly — then learns from each conversation.

Features

Built for the answer,
not the conversation

Every feature exists to get your visitors to a resolution faster — and keep you out of the loop when things are running smoothly.

🏰
Hi! How can I help you today?
Do you have a student discount?
U
🏰
Yes! Students get 20% off with a valid .edu email. Just enter it at checkout.

AI that knows your business

Your knowledge base is injected into every conversation. The bot speaks in your brand's voice, answers your specific questions — not generic AI fluff.

🔔
Castro — visitor needs help
Just now
Sarah asked something Castro couldn't answer: "Can I pay by bank transfer?" — her email is sarah@example.com

Instant owner alerts

When the bot hits a wall, it collects the visitor's email and fires you a notification immediately. Jump into the conversation directly from the dashboard.

<script
  src="https://castro.chat/widget.js"
  data-id="your-bot-id"
></script>

One line. Any website.

A single script tag is all it takes. Drop it into Webflow, WordPress, Shopify, or custom HTML. No plugins, no integrations, no developer required.

Knowledge Base
Return policy
30-day money-back guarantee on all orders...
Shipping
Free delivery over £50, 2–3 day standard...

Scan your site. Keep it fresh.

Enter your URL and Castro scrapes and condenses your content automatically. Rescan any time from settings — the bot updates instantly.

Pricing

Simple, honest pricing

No seat fees, no hidden limits. Pay for what you use and cancel anytime.

Starter

£19

per month

  • 1 chatbot
  • 500 conversations/mo
  • Email notifications
  • Site scraping
  • Remove branding

Agency

£99

per month

  • Unlimited chatbots
  • Unlimited conversations
  • Priority support
  • White label branding
  • Client dashboard

Stop leaving customers
without answers

Set up in five minutes. No developer, no contract, no faff. Your customers get answers the moment they ask.